How do I place an order?
2) Add to your shopping cart.
Checkout will direct you a secure and easy way to pay. Once you have completed payment you will be redirected to our site and receive a order confirmation by email. We’ll update you via email with the status of your order.
How can I pay?
Can I place an order for someone else as a gift?
Can I cancel/refund my order?
Are subscriptions automatically renewed?
What is the total cost?
Prices displayed on this site include tax in Swiss Francs.
Can I make payments instead of paying for the entire subscription at one time?
When do I receive my shipment?
The delivery months for seasonal shipments are: Jan, Apr, July, and Oct.
We cannot be responsible for shipping delays from weather.
What if I receive a broken package?
Packages Not Claimed & Vacation
The Swiss Post will attempt to deliver your package to the address provided. If you are unable to receive the package the Swiss Post will leave you a notice to pick up the package at the nearest location. If you do not pick up your package, and it is returned to us, then you have the option to have it shipped again for a fee of 25 Fr. or come and pick it up from us in Rapperswil, SG. If you choose not to have it shipped again (and pay the fee) the delivery for the month is considered complete and no credit will be given.